Support Center
Frequently Asked Questions
Everything you need to know about Motor Vault operations and services.
QHow does vehicle dropshipping work?
We handle the entire importation process, duty clearance, and logistics. You simply select the vehicle, and we deliver it to your preferred hub or doorstep.
QAre the vehicles inspected?
Yes, every vehicle on Motor Vault undergoes a rigorous quality inspection before listing to ensure transparency and reliability.
QHow can I track my order?
Once your order is confirmed, you can use our Track Your Order page with your VIN or order ID to see real-time logistics updates.
QDo you offer financing?
We partner with several financial institutions in Kenya to provide flexible asset financing options for qualified buyers.
Still have questions?
Our support team is ready to assist you with any inquiries.